Privacy Policy for Azteca Telecom Solutions
Azteca Telecom Solutions ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy describes how we collect, use, and share information when you interact with our site or use our cloud-based telephone systems, VoIP solutions, call center software, unified communications, and business telephone installation and maintenance services.
Information We Collect
We collect several types of information from and about users of our online platform, including:
- **Personal Data:** This includes information that can be used to identify you, such as your name, company name, job title, contact information (email address, phone number, and physical address), billing information, and any other information you voluntarily provide to us through forms on our site or when communicating with us.
- **Usage Data:** This includes information about how you use our site and services, such as the pages you visit, the features you use, the time and date of your visit, the amount of time spent on those pages, unique device identifiers and other diagnostic data.
- **Log Data:** Our servers automatically record information created by your use of our site, including your IP address, browser type, referring/exit pages, and operating system.
- **Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity on our site. You can control the use of cookies at the individual browser level.
How We Use Your Information
We use the information we collect for various purposes, including:
- **Providing and Maintaining Our Services:** To operate, maintain, and improve our cloud-based telephone systems, VoIP solutions, call center software, unified communications, and business telephone installation and maintenance services.
- **Account Management:** To create and manage your account, provide customer support, and send you important account-related information.
- **Personalization:** To personalize your experience on our site and in our services.
- **Communication:** To communicate with you about our services, updates, and promotions.
- **Analytics:** To analyze how our site and services are used and to improve their performance.
- **Legal Compliance:** To comply with applicable laws and regulations.
- **Marketing:** We may use your contact information to send you promotional emails or other marketing communications about our products and services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
- **Improving Customer Service:** Your information helps us to more effectively respond to your customer service requests and support needs.
- **Business Purposes:** For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, marketing and your experience.
Sharing Your Information
We may share your information with third parties in the following circumstances: